Refund Policy

Due to the non-returnable nature of digital products, we cannot issue a refund once the files have been downloaded. However, we will consider granting a refund that meets certain internal criteria (e.g. duplicate order), and will grant refunds at our reasonable discretion. Nothing herein grants an obligation by Tuner Presets to issue a refund.

We want you to be satisfied with your new presets! If the outcome is not what you expected, please reach out to us and we will work together to find a solution so you can achieve the best possible results!

We’re incredibly responsive and take great care of our customers. Please feel free to get in touch with us via email at contact@tunerpresets.com with any questions or concerns and we'll be happy to help.